How to See Your Purchase History in Canva

How to See Your Purchase History in Canva: A Step-by-Step Guide

If you’ve ever bought premium Canva elements, subscriptions, or print products, keeping track of your purchases is essential. Whether you need to review past expenses, download invoices, or track orders, accessing your Canva purchase history is quick and easy.

In this detailed guide, we’ll walk you through:

✅ How to log in and find your purchase history

✅ Viewing and downloading invoices

✅ Understanding payment methods & order statuses

✅ Exporting records for accounting or tax purposes

By the end, you’ll be a pro at managing your Canva transactions!

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Why Check Your Canva Purchase History?

Before diving into the steps, let’s understand why tracking purchases matters:

🔹 Expense Tracking – Monitor business or personal design costs.

🔹 Invoice Access – Download receipts for reimbursements or taxes.

🔹 Order Status – Check delivery timelines for printed products.

🔹 Subscription Management – Review past payments for Canva Pro.

Now, let’s get started!

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Step 1: Logging Into Your Canva Account

To view your purchase history, you’ll first need to log in:

1. Go to Canva’s official website.
2. Click “Log in” (top-right corner).
3. Enter your email & password (or sign in with Google/Apple).

💡 Pro Tip: If you forgot your password, use “Forgot Password?” to reset it.

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Step 2: Navigating to Purchase History

Once logged in, follow these steps:

On Desktop (Web Browser)

1. Click your profile icon (top-right).
2. Select “Account settings” from the dropdown.
3. Go to the “Billing & Teams” tab.
4. Scroll to “Purchase History” and click “View All”.

On Mobile (Canva App)

1. Tap the profile icon (bottom-right).
2. Select “Account settings”.
3. Choose “Billing & Teams”.
4. Tap “Purchase History” to see all transactions.

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Step 3: Understanding Your Purchase Records

Your Canva purchase history will show:

📅 Date of Purchase – When the transaction occurred.

💰 Amount Paid – Total cost (including taxes).

📝 Invoice Number – Unique ID for reference.

🛒 Items Purchased – Templates, Pro subscriptions, prints, etc.

💳 Payment Method – Credit card, PayPal, or Google Pay.

Example Entry:

June 15, 2024 | $12.99 | Invoice #CANV12345

Canva Pro Monthly Subscription | Paid via Visa ****4567

Step 4: Downloading Invoices (PDF/CSV)

Need a receipt for accounting? Here’s how to download invoices:

1. In Purchase History, find the order.
2. Click “View Invoice” next to it.
3. Select “Download” (PDF or CSV format).

• PDF – Best for printing or sharing.
• CSV – Ideal for Excel/Google Sheets tracking.

⚠️ Important: Canva only stores invoices for 18 months. Need older records? Contact Canva Support.

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Step 5: Exporting Full Purchase History

For bulk exports (e.g., tax filings):

1. Go to “Purchase History”.
2. Click “Export” (top-right).
3. Choose CSV or PDF.
4. The file will download automatically.

📌 Use Case: Freelancers can export yearly expenses for tax deductions.

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Troubleshooting Common Issues

❌ “No Purchase History Found”

• Check if you’re logged into the correct account.
• If you used a different email, try logging in with that.

❌ Missing Invoices

• Canva deletes records older than 18 months.
• Contact support with approximate dates for recovery.

❌ Payment Method Errors

• Update expired cards in “Billing & Teams” → “Payment Methods”.

Final Thoughts

Tracking your Canva purchase history helps with budgeting, expense reports, and order management. With just a few clicks, you can:

✔️ View past transactions

✔️ Download invoices

✔️ Export full records

Now that you know how it works, log in and check your history today!

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